Field Service Management (FSM) Software for Lift and Escalator Companies

FieldWeb at your service for creating your Lift and Escalator repair and installation easy!

Many field service business owners waste atleast 15-20 hours per week on planning their weekly tasks. Most of the working hours are wasted to ensure that the tasks assigned to different field workers are completed on time and the customer has recieved a satisfactory service promptly. Are you also running a field business of installing and repairing lifts and escalators but facing problems completing the planned maintenance activities? FieldWeb is your platform to plan, execute and implement. You can easily manage the service, payments, expenses, etc., of the technicians. The struggle between your technicians and your company is over. We at FieldWeb are working hard to be the answer to all or any of your obstacles. We try to supply the easiest Field Service Management (FSM) software to assist you in running your field business.

Real-Time tracking for lifts and escalators installation and repair services

Still not sure about the whereabouts of the technician? The real-time tracking feature will help you to keep a check on your technicians by tracking their real-time locations. It helps the service providers enhance the effectiveness and efficiency of the Field Service operations, thus ensuring the task is completed effectively by the field workers. With FieldWeb's real-time tracking feature.

  • Get the exact location of your fieldworker.
  • Make task allotment easy.
  • Enhance the service operations
  • Completion of jobs in less time with efficiency

Attendance Management for lifts and escalators installation and repair services

Management of the presence and absence of the field technicians in just one click. Timely management and keeping a track of the timely presence and the leave of the technician daily without wasting paper. Moreover, it keeps you informed about the daily movement of the technicians. With FieldWeb's attendance management feature

  • Track the daily working hours of the technicians
  • Get a live and exact reference of the employees' attendance and time.
  • Employers are well informed about the overtime, working hours, or sick leaves of the tech
  • Attendance management can be thus made digital and straightforward!

On the job report generation of lifts and escalators installation and repair services

Make sure that the work done is recorded on your phone! On-the-job report generation will assist you to keep you, your employer, and your customer up to date with the work done and the job in progress. It will also help the technicians to make a report for reference. Finally, it will help keep a record of the entire episode of the events at the workplace to be of help for future use. With FieldWeb's report generation feature

  • Up to date with the progress of the work done.
  • Easy recollection of the incidents at the workplace.
  • The customer's verification of the completion of the job.
  • Work as proof for future services

Customer Management Software (CMS) for lifts and escalators installation and repair services

A satisfied customer is what a business asks to run forever! A regular customer is what a company asks for. The customer management software will help maintain a comprehensive record of the customers. In addition, it will help the technicians to provide personalized service to the customer. With FieldWeb's customer management feature

  • Create a strong customer database.
  • Resolving the job faster concerning the history of service provided.
  • Timely and accurate follow-up features for the AMC.
  • Easy communication with the customers.